How to Manage Automatic Fulfillment Requests in Shopify instead of Kase

Step 1: Disable Automatic Fulfillment in Kase

If you want more control over when fulfillment is requested, follow these steps:

1. Visit the Kase integration page.

2. Locate the checkbox labeled "Automatically accept Shopify fulfillment orders."

3. Uncheck this option to prevent Kase from automatically requesting fulfillment on your behalf.
4. Kase will now wait for your manual request to process fulfillment.

Step 2: Set Up Automatic Fulfillment in Shopify

To automatically request fulfillment from Shopify once an order has been paid:

1. Go to your Shopify store’s admin panel: Shopify Admin - General Settings.
2. Scroll down to the Order Processing section.

3. Under After an order has been paid, select the option Automatically fulfill the order's line items.

   You can learn more about this process in Shopify’s official guide: Shopify Order Processing Guide.

By following these two steps, you’ll have control over when Kase requests fulfillment, while still utilizing Shopify’s automatic fulfillment system.