Creating a Disposal Order

Overview

A Disposal Order allows you to permanently remove inventory from your warehouse inventory when products need to be discarded instead of shipped to a customer. Common reasons include damaged, expired, recalled, or unwanted inventory.

Once a Disposal Order has been completed, the inventory will be deducted from your available stock.

From the Left-Hand Menu, select Create Order.
Complete the order details.

Order Information

PO Number: We recommend including the word "Disposal" in the PO Number (for example: DISPOSAL-12345) to make the order easy to identify.
Order Type: Should be entered as “B2B / Wholesale”. This allows our team to see your order notes
Transportation Mode: Select Will Call (Customer Pickup). This prevents shipping labels from being generated.
Order Notes: Add a note such as:

Disposal Order – Do Not Ship

Select Next.

Add the SKU(s) and quantity you would like to dispose of. by Selecting “Change Products” and adding the SKUs and quantities of each SKU you would like pulled and disposed of.

Billing

Hourly billing for disposal only

If you are unsure how your account is configured for disposal billing, please contact your Customer Success Manager or the Support team before the order is fulfilled.

What Happens Next?

After your Disposal Order has been submitted:

Our warehouse team will pick the requested inventory.
The inventory will be removed from the warehouse and disposed of according to standard warehouse procedures.
Once the disposal has been completed, the order will be marked as Shipped to finalize the inventory adjustment.
The disposed inventory will no longer appear in your available inventory.

Best Practices

Include "Disposal" in the PO Number for easier tracking and reporting.
Always verify the SKUs and quantities before submitting the order.
Use Customer Pickup or Will Call as the Transportation Mode to prevent shipping labels from being created.
If your disposal requires special handling or documentation, include those instructions in the Order Notes or contact Support before submitting the order.