Jessica Duff

Welcome to Kase’s EDI platform! This article outlines how to connect your systems to Kase via an EDI service provider like SPS Commerce or TrueCommerce. We’ll walk you through the steps needed to b...

At Kase, we understand how important custom packaging is for your brand experience. To ensure your branded packaging is properly tracked, managed, and fulfilled, please follow the steps below for a...

Occasionally, you may receive an automated email from Kase alerting you to duplicate SKUs that require action. While Shopify allows multiple products to use the same SKU, our system only supports o...

⚠️ Important Disclaimer:Once inventory has been received under a SKU or the SKU is associated with an order, the SKU cannot be deleted from the system.If the SKU has not been used for inventory or ...

If you’d like to automatically include a promotional item, insert, or gift with every order placed, our automation tool makes it quick and easy. Follow the steps below to set up an automation that ...

To ensure your Shopify store is fully integrated with Kase and your shipping method mappings and pack-out rules are functioning properly, we require a few test orders from your team. Below is a ste...

Once you're ready to begin live fulfillment with Kase, there’s one final step you’ll need to complete in your Shopify account to ensure orders automatically flow into our app. Follow the steps belo...

Stock Alerts help you stay ahead of low inventory by sending automatic email notifications when stock reaches the threshold you set. Follow the steps below to create Stock Alerts for specific SKUs ...

If your inventory is stored across multiple warehouse locations, you have the option to configure how your orders are assigned for fulfillment. The settings you choose here directly impact how your...

Recharge is a billing feature that ensures you’re always able to pay for costs associated with your Kase account. Most importantly, it keeps your orders shipping on time.Before Recharge can be enab...